“Our research shows that Latinos are enthusiastic adopters of digital financial tools,” said Orson Aguilar. “But if these technologies aren’t designed with our lived experiences in mind, they risk repeating the same injustices we’ve long faced. We need innovation that listens to and learns from our communities.”
Key findings in the report highlight both opportunities and risks in the fintech sector:
- Latinos are adopting mobile banking, buy-now-pay-later tools, and alternative credit products at higher rates than other groups.
- 56% of Latinos report using alternative financial services such as earned wage access (EWA) and buy-now-pay-later (BNPL) tools, often to manage everyday expenses.
- A lack of transparency, poor customer service, and the layering of multiple financial products—often with unclear terms or hidden fees—can add financial strain to households already struggling to make ends meet. Click below to read the full report.